Because your customer experience is at the heart of all we do, we’ve built a whole agile methodology around it. It’s the digital transformation journey we go on together to give your business momentum. Each customer’s journey will be unique because every project’s needs are different. What always remains the same is our relentless commitment and enthusiasm to fulfill your business needs seamlessly, responsively and pro-actively by adding value at every stage.
The key first step to the right solution is understanding the problem. By talking to you in depth, we can fully evaluate your challenges and the opportunities you’ll gain by solving them.
Then we can put our digital consultancy minds to finding the easiest and most manageable solutions to get you on the road to digital transformation, at a pace which suits you.
Understanding your business vision helps us clearly see where you want to be. If you already have a vision for tomorrow, that’s great and we can work with it. If not, we can work with your key stakeholders to create this together.
This approach will help us design the ideas generation workshop that is right for you.
The secret of inspiration is idea generation. That’s why idea workshops are our chosen tool to help ourselves and our clients to innovate. It’s a great way to get your whole business thinking and working together, so expect lots of post-it notes, hot coffee, inspiration and team work.
As ideas get fine-tuned and worked on, we bring our technology implementation and integration expertise into play, making sure that potential solutions fit in with your digital vision.
It’s always wise to test before you invest, and our digital acceleration process makes that possible. We’ll create a technology platform and carry out rapid prototyping with you. In real terms, that means taking your best idea forward, creating it on the cloud, and testing it with a small subset of users.
Whatever works best can be scaled up and rolled out to become your next big thing. If ideas don’t work, you can quickly move on to the next without losing time or money.
Having worked out the shape your business innovation takes, it’s time to bring it all together. This is where you can take inspiration from Infomentum’s expertise in aligning the right people, technology and resources required to deliver the right solution, on time and on budget.
From initial planning and design to final launch and beyond, you will get outcomes that shape up to your visions – even when change re-shapes projects along the way.
The best way to move ahead is with team unity and customer confidence behind you. By working in short development cycles, we can deliver the agreed functionality at a sustainable pace, adapt to changes fast and review progress and priorities frequently across our fully integrated team.
To maximise efficiency our DevOps team also automates our tests and deployments to ensure that each and every change is processed and continuously integrated through the same pipeline. This includes all work items from hard data and coding to non-functional aspects such as performance and security.
It’s not just planning, documentation and collaboration that are keys to successful project launch. Our team always give the launch and closure (validation) phase the special attention and heightened level of support it deserves, ensuring it co-ordinates and dovetails with other areas of the customer’s business.
Project launch is not the end of any Infomentum project. Part of the reason we have a zero tolerance project failure rate is our continued support post-delivery. We’ll work closely with you to assess the service operational requirements from your business’ perspective, and translate them into policies, processes and procedures, all documented in a Service Level Agreement.
We’re happy to educate users and transfer knowledge, constantly using our experience to create a better customer experience.
Whether the project was delivered by us or you are looking for a new digital acceleration partner, our 24x7 Managed Services will guarantee that your business sustains its momentum, offering a level of support that fits your requirements best.
Engaging our Application Support and Platform Management Services brings many benefits:
As part of our Cloud Managed Services we provide daily IT management and technical support for cloud-based services. We automate and enhance your business operations in the Cloud.
Often, internal IT departments do not possess the skills to effectively monitor and maintain a cloud environment. In these situations, Infomentum can help to manage cloud security, computing, storage, network operations, application stacks, vendors and more.
Proactive monitoring is an integral part of our IT Managed Services offering. The type and level of monitoring can vary and depends entirely on the customer’s requirements.
Incorporating DevOps help us to achieve truly proactive monitoring, not just reactive. It finds ways to improve the quality of the supported system before problems even occur.
Tell us about you and book a free consultation with our experts.