Infomentum helps companies improve services by deploying robot-based technologies, paving the way for digital transformation.
Robotic Process Automation (RPA) allows businesses to automate routine tasks that are mostly structured, rigid, and tedious to do, particularly those involving manual repetition interacting with digital systems. It is a form of clerical process automation technology based on software workers, commonly known as ‘bots’, mimicking human behaviour.
Robotic process automation (RPA) software revenue grew 63.1% in 2018 to $846 million - Gartner
RPA scenarios range from being as simple as generating an automatic email response to deploying thousands of bots, each programmed to automate jobs in a specific system. Early adopters have been in the financial services sectors but demand is growing elsewhere, especially in the healthcare, telecom and government sectors.
“RPA can offer first year ROI’s of between 30% and 200%” - Mckinsey & Co. 2018
The best processes to automate are those which are repetitive, prone to human error, involve digital data, time critical and are rule-based. Automating these types of jobs can free up the workforce to drive innovation in key performance areas in the business.
What your organisation can achieve?
Reduction in costs
By automating tasks, cost savings of nearly 30% can be achieved over the output of productivity.
Better customer experience
Deploying RPA helps enable faster and more accurate responses. There are examples in financial services where the customer on-boarding experience has been reduced from weeks to hours
Improvements to employee engagement
Engaging bots frees up your employees to work on more fulfilling, rewarding and business beneficial tasks
Lower operational risk
By eliminating human factors, such as tiredness or lack of knowledge, RPA reduces the rate of errors to close to 100%.
Improved internal processes
In order to leverage AI and RPA, businesses need to define clear governance procedures around internal reporting, on-boarding and other internal activities
Efficiencies with existing IT systems
One of the biggest advantages of using an RPA bot is that it can be set up and applied in weeks and immediately achieve reductions in time and cost.
How we approach RPA
Infomentum is helping organisations implement and scale RPA to achieve the best processes efficiency in the shortest time-frame through its robotics Centre of Excellence – our dedicated team of RPA experts. This is being established through our partnerships with Automation Anywhere and UiPath.
We use Process Mining tools like Celonisto discover and visualise every variation of your business processes '
This, combined with a high-level benefit analysis from our dedicated team, helps us identify the most obvious candidates for automation
Then the magic happens – automation design and implementation to get the bots up and running
Using Process Mining we monitor automation performance over time and investigate what changes and improvements are required
Robotic Process Automation Stats
75%
Global productivity improves
(McKinsey)
50%
Mundane work becomes automated
(Deloitte: Automation is here to stay)
2.5bn
expected RPA growth by 2025
(Grand View Research)
53%
survey respondents are beginning their 'RPA journey'
(Deloitte Global RPA Survey)
To discover how RPA can take the cost out of your routine processes and help your employees challenge themselves with more intellectually stimulating work, talk to our experts.
