News Banner
News Banner

The customer journey worthy of an award nomination

ECCCSA Logo

London, 16 August 2016

Youth charity, the Prince’s Trust and Digital Transformation Consultancy, Infomentum, have been nominated for the Innovation in Digital Transformation award at the European Contact Centre & Customer Service Awards.

The prominent awards celebrate those businesses who ensure they are offering the best possible customer experience across all channels of their business. New for 2016, the Innovation in Digital Transformation award recognises organisations who have undertaken a full transformation programme which has seen stellar results for the customer journey; both the internally and externally.

The Prince’s Trust’s Project Insight saw the charity overhaul their internal systems and processes to better serve the young people who contact the charity for help every day. Over the last 40 years, the Prince’s Trust has helped 1 million disadvantaged young people back into employment or education. This transformational project has brought them closer to their goal of helping the next 1 million over 10 years.

Infomentum delivered the digital technology platform to allow the Prince’s Trust to achieve their vision.

In the next step of the judging process, the Prince’s Trust and Infomentum will present to ECCCSA panel to further explain why they are worthy winners of the award.

After this final judging round, the winners will be announced at a prestigious ceremony in London’s Park Lane Hilton hotel. The ceremony, hosted by TV personality Fiona Bruce, will be held on 21 November.

Oracle expertise earns Infomentum award nomination

20 Mar, 2017

Oracle expertise earns Infomentum award nomination

Infomentum is proud to share the news that they are once again nominated for a coveted Oracle Specialized Partner award in the PaaS category.
See more

Taking a strong stance in Information Security; Infomentum earns ISO 27001 certification

27 Feb, 2017

Taking a strong stance in Information Security; Infomentum earns ISO 27001 certification

Infomentum is proud to announce it has achieved the internationally recognised certification of ISO 27001, establishing it as one of the leaders in its field.
See more

Cloud services expertise sees Infomentum shortlisted for CRN Award

08 Sep, 2016

Cloud services expertise sees Infomentum shortlisted for CRN Award

Infomentum are proud to announce their nomination for Cloud Services Provider of the Year at the CRN awards.
See more

Infomentum bags Digital Business of the Year nomination

09 Aug, 2016

Infomentum bags Digital Business of the Year nomination

Infomentum has been announced as a finalist in the UK Digital Entrepreneur awards. The digital transformation and technology consultancy will stand in the Digital Business of the Year (SMB) category.
See more

91% of UK business will "no longer be competitive" by 2020

10 Mar, 2016

91% of UK business will

"Beyond Digital" report highlights how new technology will impact the workplace over the next five years
See more

Digital Transformation and Cloud technology prowess earns Infomentum awards nominations

17 Feb, 2016

Digital Transformation and Cloud technology prowess earns Infomentum awards nominations

Infomentum is delighted to be nominated for Transformational Win and Integrated Cloud at Oracle’s 2016 UKI Specialized Partner Awards.
See more