Our flexible cloud platform was built on The Prince’s Trust’s existing legacy data, so still able to integrate with the new technology; a solution that didn’t break the bank but enabled them to streamline their systems and processes. Implementing a hybrid cloud solution offered high security levels, essential for the sensitive data that the charity handles.
Infomentum implemented a new BI system, using Oracle Business Intelligence (OBIEE), significantly decreasing reporting time and offering data-driven decisions.
Oracle Service Cloud was chosen as the CRM system and integrated with Oracle OPA for website forms, enabling The Trust to see one source of information about the young people it is engaged with.
The new website was built on Oracle WebCenter Sites, and pulls information on courses from Service Cloud into WebCenter Sites, via Oracle SOA. Young people can easily gather information online.
Throughout the project, we used our continuous integration framework and automated testing to streamline development.
Project Insight hasn't ended here. After phase one went live, we transitioned The Prince's Trust to our managed services team. This included two types of support: infrastructure and application support. We are still working with The Prince’s Trust on continuous improvement.