FLEXIBLE SUPPORT MODEL
At infoMENTUM we’re focused on delivering integrated Enterprise Content Management solutions that support every aspect of your Information Management requirements. We want you to get the most out of your new ECM solution, and are keen to work alongside you as your Information Management solution evolves over time.
To ensure you’re optimising your Enterprise Content Management system, infoMENTUM’s specialist Information Management practice offers a comprehensive range of Support services to make sure your deployment is fully supported as required.
We give everyone a 45-day warranty after projects go live, and we also provide 24/7 support for one month after that. Our support offering is then as flexible as you need us to be - with options ranging from 24/7 on-demand coverage to ongoing support engagements.
We also firmly believe that you should only pay for the support you need, and no more. That’s why we credit back any unused support days, and why we’re happy to configure a support solution to meet your precise requirements, including added value services such as version upgrades, migration to new ECM platforms as well as project enhancements.
Innovative specialist service
infoMENTUM’s in-depth Oracle Specialised solutions expertise and our proven ability to add value to your content management programme makes infoMENTUM the smart choice for your Oracle ECM & Portal projects.
We understand your business challenges
infoMENTUM’s expanding team of Information Management Consultants and Solutions specialists represents the UK’s leading resource for the provision of best practice Enterprise Content Management solutions.
more about Our VisionProven Customer Success
Over the last four years infoMENTUM is proud to have worked with many of the UK’s leading organisations to deliver successful ECM projects. From pioneering charities to global energy providers and government departments, infoMENTUM has a rich and diverse client portfolio.
more about Our Vision