Shared services white paper

White Paper: Driving Shared Services Excellence in the Public Sector

In June 2011, an Oracle Shared Services Forum was held in London. IT and Finance leaders from across the public sector gathered to talk about the challenges and opportunities they face in Shared Services programmes.

To facilitate the discussion, short presentations were delivered by John Quinn from the Department for Work and Pensions, Bob Telford from NHS NEP, and Andrew Blake-Herbert from London Borough of Havering.

This white paper provides an overview of each presentation, looking at how the three keynote speakers have addressed the shared services challenges they have faced. The paper also includes an overview of the roundtable discussions, the concerns others are facing and how these challenges can be overcome. (Download)

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