BOOST THE USER EXPERIENCE
Presenting relevant information to your customers will deliver a quality user experience
We recently asked members of the public what they thought of their council website, and managed to capture some of their views on film. We found that once they had found the information they were looking for, they would have liked to be presented with more relevant information. Watch the video and you'll see that infoMENTUM offers a solution.
By adopting a more intuitive approach to sharing information online, you can expect to reduce the amount of inbound interactions into your contact centre. This will provide you with a fast ROI. To find out how infoMENTUM can help your council, call us on 0845 736 5625 extn.1 or email us at info@infomentum.co.uk
Business case
Investing in Enterprise Content Management as a Shared Service
White paper
Driving Shared Services in the Public Sector
White paper
Information Management with Oracle
Easy access
Providing citizens with easy access to information will save the council money
more about Our VisionOnline self-service
Offering your citizens the choice to complete a process online will deliver significant benefits
more about Our VisionSupporting local businesses
Supporting local businesses by giving them the information they need will help grow your local economy
more about Our Vision