SERVE YOUR RESIDENTS BETTER
Providing customers with easy access to information will save the council money
We recently asked members of the public what they thought of their council websites, and managed to capture some of their views on film. One of the biggest challenges highlighted was their ability to find the information they were looking for. Watch the video and you'll see that infoMENTUM offers a solution.
By adopting a more personalised and inclusive approach to delivering information and services online, you can expect to reduce the amount of inbound interactions into your contact centre. This will provide you with a fast ROI. To find out how infoMENTUM can help your council, call us on 0845 736 5625 extn.1 or email us at info@infomentum.co.uk
Business case
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White paper
Driving Shared Services in the Public Sector
White paper
Information Management with Oracle
Relevant information
Presenting relevant information to your citizens will deliver a quality user experience
more about Our VisionOnline self-service
Offering your citizens the choice to complete a process online will deliver significant benefits
more about Our VisionSupporting local businesses
Supporting local businesses by giving them the information they need will help grow your local economy
more about Our Vision